Effective: December 16, 2020

At Toolbox AI, we take privacy seriously. We have written this Privacy Policy to help you understand how we collect, use, and handle your information in Scaniverse and its associated website, scaniverse.com.

Scaniverse (the “App”) is a mobile application made by Toolbox AI, Inc. (“Toolbox AI”, “we”, “us”, “our”), a technology company that aims to build the future of photography by allowing people to capture and share their experiences in new ways.

Information we collect and how we use it

Information you provide directly to us

If you send us email, request product support, or sign up for one of our mailing lists, you provide us with your email address and optionally other personal information such as your name. We use this information to respond to you or to fulfill your request. Unless you ask us not to, we may use your email address in the future to tell you about updates to the App.

Information automatically collected

We automatically collect some basic information when you use the App, such as the type of your device, its operating system version, and which features of the App are used. We use this information to improve the performance of the App, prioritize new features, and improve existing features. The information we collect is not linked to your identity.

If the App crashes or encounters a serious error, we may automatically collect information about the crash or error. This information may include the type of your device, its operating system version, and other information to assist us in determining the cause of the crash or error. We use this information to fix crashes and bugs in our code. The information we collect is not linked to your identity.

How we share information we collect

We do not sell your information. We will not disclose your information to anyone outside the company, except in the following cases:

  • At your request. For example, if you ask us to upload a 3D model to a third party service, we will share the information necessary to do so with that service.
  • To process analytics, crash reports, and error reports in order to improve Scaniverse. These are processed on our behalf by Google. This information is not linked to your identity.
  • If we are required to do so by law.

How we secure your information

We take precautions to protect your information from unauthorized access. All data transmission is encrypted with HTTPS, and all of our servers are maintained in a secure environment.

How you can access and control the information we collect

At any time, you can access, update, alter, or delete your information. Please contact us at support@scaniverse.com to do so.

Changes to our Privacy Policy

We may change our Privacy Policy from time to time. We will provide a notification through our App prior to such change taking effect.

Contacting Us

If you have concerns about our Privacy Policy or about the way Toolbox AI is handling your information, please let us know by emailing us at support@scaniverse.com.