Scaniverse Support


This video provides an overview on how to use Scaniverse.

Scanning Tips

Follow these tips to produce high-quality scans

  1. Plan ahead and decide what you want to scan and how you’ll move around it. This ensures that you’ll have a clear path and won’t forget to scan certain areas.

  2. Avoid scanning the same area twice. This can lead to ghosting due to misalignments in the two passes. Try to work from one side of the object or end of the room to the other.

  3. Move smoothly through the scene or around the object that you’re scanning. Avoid sudden turns and impacts. This will improve tracking accuracy and reduce motion blur.

  4. Make sure your scene is well-lit. If you have to scan in a darker setting, try to move extra slowly and smoothly. In important areas, hold still for about half a second to capture an image that is free motion blur.

  5. Use the stripes as a guide for what still needs to be scanned. However, it’s not necessary to make every last stripe disappear. Scaniverse is able to fill small holes and other defects.

  6. After processing your scan, use the crop tool (press Edit > Crop) to trim out unwanted areas.

Frequently Asked Questions

You'll find answers to some common questions below.

Scaniverse supports all iOS devices with a LiDAR sensor. Currently, this is the iPhone 12 Pro, iPhone 12 Pro Max, and iPad Pro models from 2020 and later.

You can crop your scan. After processing and saving the scan, press the Edit button, then Crop. Drag the circles at the corners of the box to set the region you want to keep. Everything else will be removed. To crop from different directions, press the Front and Side buttons at the top of the screen. Cropping is non-destructive, so you can undo the crop later if you change your mind.

Yes! Capture and process your scan. Then select ShareExport ModelPLY. You can email or AirDrop the scan to yourself, or save the scan to a shared drive. We currently support exporting to the PLY and LAS formats, and plan on adding E57 in the future. Please refer to this video for more information.

All basic functionality in Scaniverse is free. This includes scanning, processing at Standard and High quality levels, editing, AR view, and sharing.

We also offer Scaniverse Pro, which unlocks the ability to process at Ultra quality and export your models for use with external 3D software. Scaniverse Pro is available for $17.99 per year in the U.S. (with similar pricing elsewhere). That’s less than the price of one coffee per month!

From the Scaniverse home screen, press the gear icon to open Settings, then press Manage Subscription. Select Scaniverse from the list of apps to view or cancel your Scaniverse Pro subscription.

If you cancel your subscription, you will continue to have access to all Scaniverse Pro features until the end of the subscription period.

Not yet, but we’d like to release one once more Android devices support LiDAR.

Contact us

Didn’t find the answer you’re looking for? Send us an email at, and we’ll be happy to answer any questions you have.